TQM – Total Quality Management Resources | ASQ

Continuous Improvement with Total Quality Management (TQM)

Our Business Process and Goals Strategizing service is designed to assist you with looking at your company from a long term perspective.  If you desire your company to continue past your ability to manage it, what strategies will you put in place to ensure that happens.  More importantly, how will you realize the impact your company has in the market.   These are the issues that, when resolved or approached, can open doors to new understanding with respect to your business.

There isn’t much talk about Business Process and Goal Strategizing when it comes to IT.  However, recently I was doing some research in this area and found that there’s not much on the internet as well.  Maybe I wasn’t using the proper search phrases, but it was difficult to find what I was looking for.  I was finally able to find some relevant content that I thought quite interesting.   Please review the ASQ.org site.  There’s some great articles and publications as well.

TQM – Total Quality Management Resources | ASQ.

“Bring Your Own Device” — Importance of Defining Business Objectives – Forbes

Defining Your Company’s BYOD Objectives

What is all this discussion about bring your own device (BYOD)?  What exactly is it anyway?  WhatIs.com has a great definition for BYOD.  At first I was surprised at the fullness of the term.  I always considered it a term associated with only smartphones.  However, there is much more to it than that.  John Herrema contributed a two part series that I think presents a well rounded approach for decision makers.

“Bring Your Own Device” — Importance of Defining Business Objectives – Forbes.

The new BPM program: A focus on data-driven business outcomes

Business Process Management (BPM)

With so much changing in the business environment, especially from a budget perspective, getting things done has become more of a challenge than ever.  Introducing a Business Process Management (BPM) program can make the difference between success and failure.  Christina Torode, Editorial Director at SearchCIO, writes a very useful article for today’s CIOs.

The new BPM program: A focus on data-driven business outcomes.

Get Prepared for a Refreshing Change

A Refreshing Change To Your IT Reading

Business World

I had noticed in past years, that many of the companies I had done business with, had slowly declined in their customer relationships.  It seemed that they would visit less and less, and customer service was slowly deteriorating.  Many of these companies were, in my opinion, the very best in their field.  This change ended in an overall decrease in customer service satisfaction and product quality and lasted for about three years.  However, I am glad to say, that I am seeing an increase in company awareness to this trend.  Many companies are making changes and attempting to show genuine concern in this area.  Let me know what you think about these comments, and I would love hear your own on this subject as well.

-Darryl